Privacy Policy

Effective Date: July 30, 2026

ARR Air Conditioning, Inc. ("ARR Air Conditioning," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

Information We Collect

We may collect the following personal information:

• Name

• Phone number

• Email address

• Service address

• Billing information

• Information you provide when requesting service, estimates, maintenance, or support

• Communications you send to us via phone, email, SMS/text message, or website forms

We may also collect limited technical information such as IP address, browser type, and website usage data to improve our website.

How We Use Your Information

We use your information to:

• Schedule appointments

• Provide HVAC repair, installation, and maintenance services

• Send appointment confirmations and reminders

• Provide service updates

• Respond to customer inquiries

• Send invoices and payment reminders

• Improve our customer service and website

• Comply with legal obligations

SMS Communications

If you provide your mobile phone number and consent to receive text messages, we may send SMS messages regarding:

• Appointment confirmations

• Appointment reminders

• Technician arrival updates

• Service notifications

• Invoice and payment notifications

• Customer support communications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. Reply HELP for assistance.

Who We Share Information With

We do not sell your personal information.

We may share information only with trusted service providers that help us operate our business, such as:

• Payment processors

• Customer relationship management (CRM) software

• Scheduling software

• Website hosting providers

• SMS messaging providers

These providers are required to protect your information and use it only to perform services on our behalf.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may contact us at any time to:

• Request access to your information

• Request corrections to your information

• Request deletion of your information where permitted by law

• Opt out of SMS communications by replying STOP

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings.

Contact Us

ARR Air Conditioning, Inc.

Phone: (Insert Phone Number)

Email: (Insert Email Address)

Website: (Insert Website URL)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.